Essay on IBM Service Science

Recently, I came across a my short old article on IBM Service Science which I contributed to Korean Journal of Technology Management in 2007. A number of Universities including UC Berkeley, North Carolina State University and Sogang University offers a major in Service Science now a days. From Industry Associations, Korea Society of IT Services and Service Science Network Forum are also active on this research in Korea society. If you're interested in IBM Service Science, I encourage you to visit here.